At Superstar Jackets, we pride ourselves on being a leading maker of authentic leather jackets, and meeting the needs of our customers. This dedication guarantees that our products distinguish themselves as unmatched and distinctive in the marketplace. We do, however, have a procedure in place to handle situations where a piece does not live up to your expectations or needs to be exchanged.

Refunds are only given in certain situations, typically when a consumer asks for a new jacket size. In order to preserve the integrity of our policy, we need the consumer to notify us as soon as possible. It’s important to remember that this option is only available within 24 hours of claiming a return or exchange, and that the consumer is responsible for paying return shipping charges.

We go above and above to make sure our jackets are to the highest standards before delivery, and our team of experts carefully monitors design, color, and size. Even though it’s uncommon for clothing to fit incorrectly, we advise consumers to confirm their size information once again before filing a claim.

Return Policy Conditions
We have provided explicit terms and conditions for our return and exchange policy to eliminate any confusion.

Within 30 days of the purchase date, returns or exchange must be requested.

After 30 days , requests won’t be considered.

Clients must send in-depth information by email, along with a justification for the return.

To be eligible for a refund, products must be returned in their original packaging with all tags still attached.

Please refrain from washing the apparel before initiating a return.

Any stains or damages will void the return policy.

Customized items cannot be returned as they are tailored specifically for the customer.

Return shipment costs are the responsibility of the customer.

Upon receiving the ID or tracking number, please notify our customer support team.
Address details should match those provided on the original package for efficient processing.

Return and Exchange Process
Please use our website or send an email to our customer care team if you need help with returns or exchanges. They will walk you through each step that is required to ensure a seamless transaction.

Our goal at Superstar Jackets is to make sure you are completely satisfied with the goods and services we provide. Our customer service team is always here to help if you have any more questions.