Billing Terms and Conditions | Superstar Jacket

1. Introduction

This document outlines the billing terms and conditions for Superstar Jacket. By making a purchase on our website, you agree to these terms.

2. Contact Information

Superstar Jacket 2147 Hickory Leaf Ct N Rochester Hills, MI 48309 United States Phone: +1 760 491 3012 Email: Sales@superstarjacket.com

3. Payment Methods

3.1 Accepted Payment Method

Currently, we exclusively accept PayPal as our payment method. This ensures secure and protected transactions for all our customers.

3.2 PayPal Transactions

All payments are processed through PayPal’s secure payment gateway
You must have a valid PayPal account to complete purchases
Transactions will appear as “Superstar Jacket” on your PayPal statement

4. Pricing and Currency

4.1 Currency

All prices are listed in US Dollars (USD)
International customers may see conversions in their local currency through PayPal
Exchange rates are determined by PayPal at the time of purchase

4.2 Price Changes

We reserve the right to modify prices at any time without prior notice
Orders will be charged based on the prices displayed at the time of purchase
Any promotional pricing will be clearly marked

5. Billing Process

5.1 Order Processing

Payment is required at the time of purchase
Orders are not confirmed until payment is successfully processed
You will receive an email confirmation once your payment is complete

5.2 Failed Payments

Orders with failed payments will not be processed
You will be notified via email if your payment is declined
Multiple failed payment attempts may result in temporary order restrictions

6. Refunds and Cancellations

6.1 Refund Policy

Refunds will be processed through PayPal
Processing time for refunds may take 5-7 business days
Original shipping charges are non-refundable unless specified otherwise

6.2 Order Cancellations

Orders can be cancelled before shipping
Cancellation requests must be sent to Sales@superstarjacket.com
Cancelled orders will be refunded through the original payment method

7. Security

7.1 Payment Security

All transactions are encrypted and processed securely through PayPal
We do not store credit card information
Your financial information is protected by PayPal’s security measures

7.2 Account Security

You are responsible for maintaining the security of your PayPal account
Report any unauthorized transactions immediately
We recommend enabling two-factor authentication on your PayPal account

8. Billing Disputes

8.1 Resolution Process

Billing disputes should be reported within 30 days of the transaction
Contact our customer service team at Sales@superstarjacket.com
Provide order number and detailed explanation of the dispute

8.2 Documentation

Keep all transaction confirmations and correspondence
Screenshots or documentation may be requested for dispute resolution
We aim to resolve billing disputes within 7 business days

9. International Transactions

International customers are responsible for any customs duties or taxes
Currency conversion rates are determined by PayPal
We are not responsible for any additional fees charged by PayPal or your bank

10. Changes to Billing Terms

We reserve the right to modify these billing terms at any time
Changes will be effective immediately upon posting
Continued use of our services constitutes acceptance of new terms

11. Contact for Billing Issues

For any billing-related questions or concerns, please contact us at: